studio policies

— please ensure to review the following prior to booking an appointment —

• As a licensed body art establishment, ALL guests must be over 18 to enter the studio.
  

• RESCHEDULING DUE TO ILLNESS:
  When sick or unwell at all — please reschedule your appointment.
  We greatly appreciate your consideration.

• BOOKING DEPOSITS:
  As we are an appointment-only service, to ensure the time with our therapists is specially blocked out just for you, we do require deposits for each booking.
  A non-refundable deposit is required to book and confirm each appointment. This deposit is applied to the total cost of your session.
  We kindly ask for 72 hours notice should you decide to reschedule your appointment.
  If you choose to cancel your appointment, the deposit will be forfeit.
  If your appointment is unattended, this will forfeit the deposit in respect of the artists time and a cancellation fee may be applied to reschedule.
  

• ARTISTS / PRICING:
  •Requests to change artists or services may incur additional fees.
  • Pricing is subject to change at any time. Rates may vary for travel, events, or under special circumstances.
  Traveling does not guarantee a future touch-up in your local area—you may need to travel to our Melbourne studio for ongoing appointments.

• Clients are responsible for booking their appointments within the appropriate timeframes for maintenance.

• Additional sessions (e.g. third touch-ups) will be priced based on the time and work required.

  • Annual refreshers are typically recommended 1-2 years after your initial session, depending on the area treated. These sessions are priced according to the time since your last visit—all pricing details are listed on each artist’s pricing page.
  

• RESULTS:
  Healed results will vary with each individual. There are many factors that affect the healing process that we have no control over (i.e correct aftercare being followed, skin type and how the skin heals and retains pigment, environmental factors).
  No guarantee can be made and additional sessions (charged accordingly) may be required to obtain optimal results.
  In some cases, the use of some makeup may still be required to achieve certain results in addition to cosmetic tattoo.
  This is especially subject to clients who have had pre existing cosmetic tattoos as we unfortunately cannot correct all cases due to potential skin damage/pigment retention from other artists/tattoos.
  
  We always give our best efforts to provide quality service to every single client and we always strive for excellence in every aspect. There are however factors that can result in a less than desired outcome as all skin types and each person is completely individual and unique.
  Please refer to our frequently asked questions page to see if the services we offer may be beneficial to you, or feel free to reach out via email with any questions or concerns you may have and we will be happy to assist you!
  
  Your first touch-up appointment can be scheduled no sooner than 4 weeks following your first session.
  Between 6-12 weeks after your first session is ideal. We must give your skin enough time to fully heal before tattooing the same area again. This touch-up appointment is highly recommended for best results.
  Please note that 2 sessions are standard for ALL cosmetic tattoos to be considered completed as a first time client and this is industry standard.
  
  If you have any questions about our studio policies, please get in touch here